FAQ

We understand that exploring the world of personal and partnered pleasure can raise many questions. We've gathered the most common queries here to help you choose with confidence and experience fulfilling intimacy.

1. General Information & Product Selection

Sex Toys (Or "Sexual Wellness Devices") Are Tools Designed To Enhance Sexual Pleasure And Body Exploration, Either Individually (Self-Pleasure) Or With A Partner. They Can Stimulate Various Erogenous Zones And Are Available In A Wide Range Of Shapes, Sizes, Materials, And Functionalities.

Sex Toys Are For Anyone Who Wishes To Explore Their Sexuality, Increase Pleasure, Reduce Stress, Improve Body Confidence, Or Enrich Their Intimate Life, Regardless Of Gender, Orientation, Age, Or Experience. They Are Tools For Personal And Partnered Well-Being.

Your Choice Depends On Your Personal Preferences And Intended Use. Consider:

  • Use: For Self-Pleasure Or For Couples?
  • Stimulation Area: Clitoris, G-Spot, Penis, Prostate, Anus, Or General Stimulation?
  • Intensity: Are You Looking For Delicate, Deep Vibrations, Or Varied Patterns?
  • Material: Safety And Desired Sensations.
  • Size And Shape: For Comfort And Maneuverability.
  • Noise Level: For Discretion.
  • Additional Features: Waterproofing, App-Control, Rechargeability. We Invite You To Consult Our "Ultimate Guide To Sex Toys" For A Deeper Dive.

A vibrator is A Sex Toy That Produces Vibrations To Stimulate Erogenous Zones. Adildois A Solid Sex Toy, Usually Phallic In Shape, Used For Penetration Or Stimulation, But It Does Not Produce Vibrations. Many Modern Products Combine Both Functionalities (E.g., Vibrators With A Dildo Shape).

2. Materials and Safety

The Safest And Most Recommended Materials Are100% Medical-Grade Silicone,Glass, And stainless Steel(Metal). These Are non-Porous, Hygienic, Easy To Clean,Hypoallergenic, And Do Not Release Harmful Substances.

Absolutely.Phthalates are Chemicals That Can Be Present In Low-Quality Plastics And Rubbers And Are Potentially Harmful To Health. All Our Products Are phthalate-Free and Made With Certified, Body-Safe Materials.

Always Check The Product Description For The Specific Material. Be Wary Of Unusually Low Prices For Unspecified Materials ("Jelly" Or "Unsafe PVC"). Prefer Reputable Brands That Certify Their Materials.

3. Use, Hygiene, and Maintenance

Before First Use And After Each Use, Clean Your Sex Toy Thoroughly. Always Use A Compatible Lubricant To Enhance Comfort And The Experience. Experiment Gently To Discover What Brings You The Most Pleasure. Don't Be Afraid To Explore!

Cleaning Is Essential For Hygiene And Product Longevity.

  • For Waterproof Sex Toys (Like Silicone, Glass, Metal): Wash Them With Warm Water And Mild Soap (Or A Specific Sex Toy Cleaner). Rinse Well And Dry Completely Before Storing.
  • For Non-Waterproof Sex Toys (Or With Delicate Electrical Components): Clean Gently With A Damp Cloth And Mild Soap, Or Use A Dedicated Cleaning Spray, Without Immersing Them In Water. Always Dry Thoroughly.

Lubricant Compatibilityis Crucial:

  • For Silicone Sex Toys: Always Use Water-Based Lubricants Only. Silicone-Based Lubricants Can Damage Silicone Sex Toys, Making Them Sticky Or Degrading Them.
  • For Glass, Metal, ABS (Hard Plastic) Sex Toys: You Can Use Both Water-Based And Silicone-Based Lubricants. Using The Right Lubricant Not Only Improves Comfort And Pleasure But Also Extends Your Sex Toy's Lifespan.

Store Your Sex Toy Clean And Dry, Preferably In Its Original Pouch Or Dedicated Container, Away From Direct Sunlight And Extreme Temperatures. Do Not Store Silicone Sex Toys In Direct Contact With Porous Materials Or Low-Quality Silicone Sex Toys, To Avoid Reactions Or Material Damage.

Not All Sex Toys Are Waterproof. Always Check The Product Description:

  • Waterproof: Can Be Fully Submerged In Water (E.g., In The Bathtub) And Used In The Shower.
  • Splash-Proof: Can Withstand Splashes (E.g., Used In The Shower With Caution), But Should Not Be Submerged.
  • Not Waterproof: Should Not Come Into Contact With Water Except For Superficial Cleaning With A Damp Cloth.

4. Battery And Charging

Always Check The Product Description. We Offer Both battery-Operated Sex Toys and USB-Rechargeable Sex Toys. Rechargeable Ones Are More Eco-Friendly And Ensure Consistent Power.

They're More Convenient (No Batteries To Buy), More Eco-Friendly (Less Waste), And Offer More Stable And Consistent Power During Use. USB Charging Is Universal And Practical.

5. Privacy And Shipping

Your Privacy Is Our Top Priority. All Orders Are Shipped In Discreet, Anonymous Packaging, With No Prominent Logos Or Bulky Text On The Outside That Would Reveal The Contents. The Only Visible Information Is What's Legally Required On The Shipping Label, In Tiny Print.

We Ship All Our Products Directly From Our Logistics Center Located In Spain. Delivery Typically Takes 2 To 6 Business Days, Depending On The Courier Service You Choose At Checkout. More Details Are Available In Our "Shipping Terms" Section.

6. Returns And Refunds

We Offer A 14-Day Return Policy, Meaning You Have 14 Days From Receiving Your Item To Request A Return. Items Must Be Unworn, Unused, With Tags, And In Original Packaging, Along With A Receipt. Certain Items (E.g., Sale Items) May Not Be Returnable. Please Consult Our Full "Refund Policy" For All Details.

Refunds Are Processed Within 5 Business Days After The Returned Item Has Been Inspected And Approved.

7. Additional Tips

Absolutely! Many Sex ToysAre Designed For Partnered Use And Can Add Fun, Excitement, And New Dynamics To Your Intimate Life. They Can Foster Communication And Mutual Exploration.

Yes, Self-Exploration And Sexual Activity In General Stimulate The Release Of Feel-Good Hormones (Like Oxytocin, Dopamine, Serotonin, And Endorphins) Which Can Help Reduce Stress, Improve Mood, And Promote Relaxation And Better Sleep.

We Invite You To Explore Our BLOG Where We Regularly Publish Articles And Guides On Sexual Wellness, Intimacy, Health, And Tips On Using Sex Toys.